Shipping policy
Get your order delivered to your doorstep fast! Learn about our shipping options, fees, and delivery timeframes
Shipping Information
We Ship to Most governorates in Egypt!*
- Deliveries within Alexandria & New cairo are fulfilled by our delivery fleet within 1 hour.
Delivery for all governorates except Alexandria & Cairo are handled by Egypt Post® couriers, ensuring speed and reliability.
Free Shipping on orders above 1000 LE for governorates served by Egypt Post®.
Free Shipping on orders above 1000 LE for Alexandria & Cairo is served by Pet Star.
Shipping Fees
| Delivery Area | Service Provider | Standard Shipping |
|---|---|---|
Alexandria/ Cairo | Our Fleet | 15 LE / 35 LE |
| Other Governorates | Bosta Couriers | 55 LE / 80 LE / 100 LE |
Shipping Timeframes
| Governorates | Estimated Delivery Time |
|---|---|
| Alexandria / New Cairo | Within One Hour or orders placed From 9 AM to 3 AM |
| Giza, 6th of October (Bosta) | 1-2 Business Days for Orders Placed Before 2 PM |
| Orders qualifying for next-day (Bosta) | 2-4 Business Days for Orders Placed Before 2 PM |
| Specific Governorates (Bosta) | 3-6 Business Days for Orders Placed Before 2 PM |
Order Confirmation
You will receive an SMS notification about your order once it is processed and shipped.
*Please note: We currently do not offer shipping to North Sinai or the New Administrative Capital.